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privacy policy

Effective Date: January 6 2024  

DISCLAIMER FOR CANADIAN USERS.  

  

As defined under Canadian law, Personal Information means information about an identifiable  individual (“Personal Information”). The disclosures mentioned herein are meant to transparently  convey the methods of collecting, managing, storing, using, protecting, and sharing Personal  Information by users (“Privacy Policy”). Users grant their consent to this Privacy Policy through it  being readily available for viewing in accordance with the Personal Information Protection and  Electronic Documents Act (“PIPEDA”).  

DISCLAIMER FOR EUROPEAN USERS.  

  

We would like to make sure you are fully aware of all of your data protection rights. Every user is  entitled to the following:  

  

The right to access - You have the right to request our company for copies of your personal data. We  may charge you a small fee for this service.  

The right to rectification - You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you  believe is incomplete.  

  

The right to erasure - You have the right to request that our company erase your personal data under  certain conditions.  

  

The right to restrict processing - You have the right to request that our company restrict the  processing of your personal data under certain conditions.  

  

The right to object to processing - You have the right to object to our company’s processing of your  personal data under certain conditions.  

  

The right to data portability - You have the right to request that our company transfer the data we  have collected to another organization or directly to you under certain conditions.    

If you make a request, we have one month to respond to you. If you would like to exercise any of these  rights, please contact us at our email: RiverbendDreadlocks@gmail.com  

 

DISCLAIMER FOR CALIFORNIA USERS.  

  

Your privacy and rights under the California Consumer Privacy Act (CCPA) and the California Online  Privacy Protection Act (CalOPPA) are important to us. We offer this document as a resource to view  how we collect, manage, store, and use your Personal Information in the day-to-day running of our  

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website and mobile app. This Privacy Policy, intended for California residents, can be applied to all  website and mobile app users to disclose how we collect, manage, store, and use your Personal  Information as defined under CIV 1798.140(v) of the California Consumer Privacy Act (CCPA).  

THE BUSINESS.  

  

This Privacy Policy is between you and the following organization:  

  

Company Name: Riverbend Dreadlocks LLC  

 

E-Mail: RiverbendDreadlocks@gmail.com  

Website.  

  

Website URL: www.riverbenddreadlocks.com  

Website Name: Riverbend Dreadlocks  

Mobile App.  

  

Mobile App Name: Riverbend Dreadlocks  

Available on: Apple App Store (iOS) + Google Play Store (Android)  

  

PERSONAL INFORMATION COLLECTED.  

In the past 12 months, we have or had the intention of collecting the following:  

Identifiers. A real name or alias, postal address, signature, home phone number or mobile phone  number, bank account number, credit card number, debit card number or other financial information,  physical characteristics or description, e-mail address; account name, Social Security Number (SSN),  driver's license number or state identification card number, passport number, or other similar  identifiers.  

Commercial Information. Records of personal property, products or services purchased, obtained,  considered, or other purchasing or consuming histories or tendencies.  

  

Inferences Drawn From Other Personal Information. Profile reflecting a person’s preference,  characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and  aptitudes.  

Internet or Other Similar Network Activity. Browsing history, search history, and information on a  consumer's interaction with a website, application, or advertisement.  

Geolocation Data. Physical location or movements. For example, city, state, country, and ZIP code  associated with your IP address or derived through Wi-Fi triangulation; and, with permission in on your mobile device settings, and precise geolocation information from GPS-based functionality on your  mobile devices.  

Sensory Data. Audio, electronic, visual, thermal, olfactory, or similar information.  Page 2

  

Hereinafter known as “Personal Information.”  

SOURCES OF INFORMATION WE COLLECT.  

  

Using the website and mobile app. We collect certain information from your activity on our website  and mobile app, starting when you first arrive and accessing it on an electronic device. We may collect  your IP address, device ID, advertising identifiers, browser type, operating system, internet service  provider, pages visited (including clicks and duration), and other related log information. For mobile  phones, we may collect your device’s GPS signal or other information about nearby Wi-Fi access  points and cell towers.  

Creating a User Profile or Account. We may collect information directly from you or an agent  authorized to act on your behalf. For example, if you, or someone acting on your behalf, provides your  name and e-mail to create a profile or an account. We also collect information indirectly from you or  your authorized agent. This can be done through information we collect from you while providing  content, products, or services.  

COOKIES POLICY.  

  

Currently, our website and mobile app uses cookies to provide you with the best experience possible.  We, in addition to our service providers, affiliates, agents, advertisers, or other parties in connection  with the website and mobile app, may deploy cookies, web beacons, local shared objects, and other  tracking technologies for various purposes. Such shall be for business use, marketing purposes, fraud  prevention, and to assist in the day-to-day operations of the website and mobile app.    

a.) “Cookies” Defined. Cookies act as data that is communicated between a user’s web browser and a  website or application. They are stored on your device to help track their areas of interest, provide the  best experience possible, and customize the content, products, services, offerings, and advertisements  served on the website and mobile app. Most web browsers adjust to your browser’s settings to decline  

or delete cookies, but doing so may degrade the experience with our online services.    

b.) 1-Pixel Images. Clear GIFs, pixel tags, or web beacons, which are generally 1-pixel, are transparent images located on a webpage or in an e-mail or other trackable source and may be used on our website  and mobile app in addition to any other communication offered by us. They are often used in  connection with advertisements served to you that are interacted with, whether on our website and  mobile app or another online service and shared with us. This type of tracking is specifically meant to  recognize users, assess traffic patterns, and measure site or campaign engagement.    

c.) Flash Cookies. Local Shared Objects, sometimes known as “flash cookies,” may be stored on your  device using a media player or other software. Flash cookies are similar to cookies in terms of their  operation but may be managed in your browser in the same manner.  

  

d.) First (1st) Party & Third (3rd) Cookies. First (1st) party cookies are stored by a domain (website  and mobile app) you are visiting directly. They allow us to collect analytics data, remember preferred  settings (e.g., language, currency, etc.), and perform related functions. Third (3rd) party cookies are  created by domains other than those you are visiting directly, hence its name “third (3rd) party.” They  may be used for cross-tracking, retargeting, and ad-serving.  

  

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e.) Essential Cookies. Such cookies are technically necessary to provide website and mobile app  functionality. They act as a basic form of memory, used to store the preferences selected by a user on a  given website or application. They are essential to browsing functionality and cannot be disabled by  users. As an example, an essential cookie may be used to recognize a past user from having to log in  each time they visit a new page in the same session.  

  

f.) Performance and Function Cookies. Such cookies are used to enhance the performance and  functionality of a website and mobile app but are not essential to its use. However, without these  cookies, certain functions (like videos) may become unavailable.  

  

g.) Advertising Cookies. Such cookies are used to customize a user's ad experience on a website and  mobile app. When using data collected from cookies, it can prevent the same ad from appearing  multiple times in the same session or that does not offer a pleasant experience. Advertising cookies may be used to serve a user with related services, products, or offerings that they may have shown a level of  related interest in their past user history.  

  

If you would like to know more about cookies and how they are used, please visit  www.allaboutcookies.org.  

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.  

ADVERTISEMENTS.  

  

Our website and mobile app does not show advertisements to users. This includes affiliate ads or any  products and services offered by 3rd parties.  

HOW WE USE PERSONAL INFORMATION.  

  

We may use or disclose your Personal Information for the following purpose:    

-Offerings. To provide products, services, and offerings that serve the best-matched advertisements. -Alerts. To provide e-mail alerts and other communications regarding our products, services, and  offerings that may be of interest or that you registered to receive. 

-Obligations. To carry out any obligations for paid products, services, offerings, or any obligations  under our terms and conditions or terms of use. 

-Feedback. To get feedback on website and mobile app improvements and generally provide an overall better experience. 

-Testing. For testing, research, and analysis, of user behavior on the website and mobile app. -Protection. To protect against fraud, safeguard data, and the general security of the website and  mobile app. 

-Security. To detect security incidents, verify human users, and avoid being subject to malicious,  deceptive, fraudulent, or illegal activity. 

-Law Enforcement. To respond to law enforcement requests as required by applicable law, court order, or governmental regulations. 

-Intended Purpose. As described for the intended purpose when collecting your personal information. -Assessment. To evaluate or conduct a merger, divestiture, restricting, reorganizing, dissolution, or  outright sale, either wholly or partially, of our assets in which your Personal Information becomes a  part of such sale.  

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Our usage of your Personal Information may change over time, and when such changes occur, we will  update this Privacy Policy accordingly.  

  

SELLING PERSONAL INFORMATION.  

Our policy is that we DO NOT sell your personal information. If this should change, you will be  notified and this Privacy Policy will be updated.  

  

SHARING PERSONAL INFORMATION.  

  

We disclose your Personal Information to 3rd parties for business purposes. The general categories of 3rd parties that we share with are as follows:  

  

-Our 3rd party service providers that, without their services, our website and mobile app would not be  able to function in its current manner; 

-Affiliated websites and businesses in an effort to bring you and our users improved services, products,  and offerings; 

-Other companies, affiliate partners, and 3rd parties that help us advertise products, services, and  offerings to you, other users, and potential new customers; 

-Third (3rd) parties to whom you, or an authorized agent on your behalf, authorized us to disclose your  Personal Information; 

-Third (3rd) parties or affiliates in connection with a corporate transaction, such as a sale, consolidation,  or merger of our financial institution or affiliated business; and 

-Other third (3rd) parties to comply with legal requirements or to disclose Personal Information to  government authorities per the rule of law.  

  

In the last 12 months, it is recognized that we have disclosed the aforementioned categories of Personal Information for business purposes.  

  

RIGHTS AND CHOICES.  

  

This Section describes your rights and choices regarding how we collect, share, use, and protect your  Personal Information, how to exercise those rights, and limits and exceptions to your rights and  choices.  

  

a.) Exceptions. The rights and choices in this Section do not apply to you if the information being  collected is: 

-Aggregate consumer information; 

-Deidentified Personal Information; and 

-Publicly available information.  

  

b.) Access to Information. If the above exceptions do not apply, and you have not made this request  more than twice in a 12-month period, you have the right to request that we disclose certain  information to you about our collection and use of your Personal Information over the past 12 months  from the date we receive your request. Once we receive and confirm your request on your behalf, we  will disclose it to you or your representative:  

-The categories of Personal Information we collect; 

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-The categories of sources for the Personal Information we collect; 

-Our business or commercial purpose for collecting or selling such Personal Information; -The categories of third parties to whom we sold or disclosed the category of Personal Information for  a business or commercial purpose; 

-The business or commercial purpose for which we sold or disclosed the category of Personal  Information; and 

-The specific pieces of Personal Information we collected about you in a form that you can take with  you (also called a “Data Portability Request”).  

  

c.) Deletion (Erasure) Request Rights. You have the right to request that we delete any of your  Personal Information that we collect from you and retain, subject to certain exceptions. Once we  receive and verify your request, we will delete and direct our service providers to delete your Personal  Information from our records unless an exception applies. We may deny your deletion request if  retaining the Personal Information is necessary for us or our service providers to:    

-Complete the transaction for which we collected the Personal Information, provide a good or service  that you requested, take actions reasonably anticipated within the context of our ongoing business  relationship with you, or otherwise perform our contract with you; 

-Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or  prosecute those for such activity; 

-Debug to identify and repair errors that impair existing intended functionality; -Exercise free speech, or exercise another right provided by law; 

-Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when the businesses' deletion of the Personal  Information is likely to render impossible or seriously impair the achievement of such research if you  previously provided informed consent. 

-Enable solely internal and lawful uses of such Personal Information that are compatible with the  context in which you provided it.  

  

d.) Exercising Access, Data Portability, and Deletion Rights. To exercise the access, data portability,  deletion rights, or any other rights mentioned herein, a consumer or a consumer's authorized agent may  submit a verifiable request to us by using the contact details mentioned herein.    

e.) Requests. You may only make a verifiable consumer request for access or data portability in  relation to this Section. We cannot respond to your request or provide you with Personal Information if  we cannot verify your identity or authority to make the request and confirm the Personal Information is related to you.  

Making a verifiable consumer request does not require you to create an account with us. We will only  use Personal Information provided via a verifiable consumer request to verify the requestor's identity or authority to make the request.  

  

f.) Authorized Agent. An authorized agent is any person or legal entity registered with the Secretary of State or similar office that you have authorized to act on your behalf. If a request is made by an  authorized agent acting on your behalf, we may require the following:  

  

-Submission of evidence by you with your permission for the authorized agent to submit a verifiable  request on your behalf; 

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-For you to directly acknowledge, via electronic communication, that the authorized agent is allowed to act on your behalf; 

-Require the authorized agent to verify their identity; or 

-For a power of attorney document to be submitted that is signed in accordance with state law.    

We reserve the right to deny a request from an agent that does not submit proof that they have been  authorized by you to act on your behalf and cannot verify their own identity to us.    

g.) Response Timing and Format. As required under privacy laws, we agree to respond to any  verifiable consumer request within 45 days of its receipt. If we require more time, with a maximum of  90 days, we will inform you, in writing, of the reason. Such notification will be by e-mail unless there  is another preferred communication method provided.  

  

If applicable, the response we provide will also explain the reasons we cannot comply with a request.  For data portability requests, we will select a format to provide your Personal Information that is  readily useable and should allow you to transmit the Personal Information from one entity to another  entity without hindrance.  

  

No fee will be charged to process or respond to your verifiable consumer request.    

h.) Right of Non-Discrimination. We do not discriminate against you for exercising any of your rights in this Privacy Policy and under applicable laws. Unless permitted by law, we will not:    

-Deny you goods or services; 

-Charge you different prices or rates for goods, services, and offerings, including through granting  discounts or other benefits, imposing penalties; or 

-Provide you with a different level of quality of goods or services.  

  

CHANGES AND AMENDMENTS.  

  

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make  changes to this Privacy Policy, we agree to notify you by e-mail or other preferred communication  methods.  

  

LINKING TO 3RD PARTIES.  

  

We may provide links to 3rd party sources such as websites, applications, content, or software (“3rd Parties”). When you use a link online to visit 3rd Parties, you will be subject to their privacy policy and  the jurisdiction of governing law. It is recommended to familiarize yourself with its terms and  disclosures regarding your Personal Information. We are not responsible for the handling of your  Personal Information when using, accessing, or visiting 3rd Parties.  

  

SECURITY & PROTECTION.  

  

We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to Personal Information. This includes device safeguards used in accordance  with industry standards.  

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It is understood by you that the Personal Information you submit to us electronically may not be secure  when it is transmitted to us. Specifically, we recommend that you do not use unsecured or public  channels to communicate sensitive or confidential information.  

  

CONTACT.  

  

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use  your Personal Information, your choices, or your rights regarding such use, or wish to exercise your  rights, please do not hesitate to contact us by using the details mentioned in this Privacy Policy. 

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